Privacy Policy

“Naghshe Pardazan-e Ertebatat Novin” (“Balad” , “we” or ”us”) understands that security and privacy are important issues for users of mobile applications.The following Privacy Policy (the "Policy") sets forth Balad's privacy practices regarding its collection, use and sharing of the information that Balad collect via your use of Balad’s site or mobile application (“the App.”). When you use Balad, it means you trust us with your information.

Before you use the App. and/or submit any information on or through the App, please carefully review this Policy along with our Terms of Use and any other documents referred to within this Policy to understand how we will collect and utilize your information and your choices about this information. By using any part of the App, you declare your consent to our use of such information as described in this Policy.

This document contains:

1.Changes to this Policy
2.External Sites
3.Collection of information
4.Use of Information
5.Information Sharing
6. security
7.Your requests
8. Conditions for your requests

1- Changes to this Policy

We will continue to assess this Policy as we change our offerings or as new regulations come into place, and we may make changes to this Policy. Any changes will be posted here and you should check this page on occasion for updates. We will notify you of any material change to this Policy in cases the notification is required by law. Your continued use of the Services will signify acceptance of the terms of an updated Policy.

If you do not understand any aspects of our Privacy Policy, please feel free to contact us at mapofplanet@gmail.com

2- External Sites

Balad may contain links to other sites and/or mobile applications which are owned and operated by third parties.Clicking on them may lead to collecting information . Balad is not responsible If you choose to click on a link to one of these third-party sites or apps, you should review the privacy policy posted on the other site or app to understand how they collect and use your information.

3-Collection of information

3-1- Information we collect automatically

We may, upon you installing the App, automatically collect information about your device and your use of the App, including but not limited to:

3-1-1- your operating system ,language , device type, the contents you view on our App;
3-1-2- your searches and the relevant results;
3-1-3- the amount of time spent on particular contents;
3-1-4- your Internet Protocol (“IP”) address, the type of web browser you are using and browser language, the dates and times you access our App, crash reports, and other similar information.
3-1-5-Your exact location will be sent to Balad servers for pace by pace navigating. Your location (anonymously) will be used for estimating traffic and other statistical purposes like editing ways. By anonymously we mean no one can track the identity or characteristics of the User.

3-2-Information collected directly from you

The information you provide to us (upon creating an account) may include but is not limited to your:

3-2-1-email address, cell phone number or other contact information; password associated with your account; additional information you provide us with, for example, to create an account on the App, your reviews;
3-2-2-Your voice or correspondences with our call center
3-2-3-Places you have visited with Balad and starred as a favorite address

If you do not want us to collect your information, you need to delete your account and/or uninstall the App and we will stop doing so. If you delete your account or refuse to provide us with information, you may not be able to take advantage of many of Balad services.

4- Use of Information

4-1- We may use your information to perform our obligations under any contract with you (for example, to comply with the terms of use). Some other services are as follows:

4-1-1- To measure our performance and for auditing and troubleshooting purposes.
4-1-2- To keep our website and Application efficient, safe and secure;
4-1-3- To provide you with all the features and functions of App;
4-1-4- For internal research, statistical and user behavior analytics;
4-1-5- To provide a smooth, efficient, and personalized experience while using our App;
4-1-6- To enable your access to your related search history;
4-1-7- To notify you about a material change to this privacy policy or the Terms of Use, if required by law and also service updates;
4-1-8- Improving user experience through Balad's function in different operating systems in different devices.
4-1-9- To train call center staff;
4-1-10-To comply with a judicial proceeding or court order; or as evidence in litigation in which we are involved, to protect and defend the rights or property of Balad or the Users of the App;
4-1-11-To communicate with Users directly;
4-1-12-To enable our partners and affiliates to render better services relating to our services.
4-1-13-Suggesting services based on users’ approximate location, user searches and priorities shared with Balad.

4-2-We may also use the information on an aggregated and anonymous basis. Anonymized and/or aggregated data are not considered personal data and may be used for any purpose, including without limitation for research and marketing. We may also share such data with any third parties, including advertisers, promotional partners, sponsors, event promoters, and/or others.

5- Information Sharing

5-1- Balad may share information mentioned in this document in a judicial proceeding or court order with relevant judicial authorities in compliance with the laws and regulations.
5-2- We may share your information with our affiliates or partners who we have a business relationship with, to process it for us, based on our instructions and in compliance with this Policy.

6- Security

6-1- We have taken steps to protect information we collect about you. Some of them are as follows:

6-1-1- We use encryption such as SSL to protect your data while in transit;
6-1-2- For signing in/up to your account, we send an OTP (one-time password) to cell phone number or Email address you provided us with,

6-2- Unfortunately , no safeguards or processes can be guaranteed to be 100% secure. Therefore, if you have an account with us, you should take steps to protect unauthorized access to your account by, among other things, choosing a robust password that nobody else knows or can easily guess and keeping your username and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized activity.Before transferring your email and phone number which you made an account with, inform Balad in order to suspend the User account or change information. If you don't do it you are responsible for any use or mis-use of your account and Balad has no responsibility.

7-Your requests

Under certain circumstances, you may submit the following requests about your personal information:

7-1- Access to your information collected by Balad
7-2- Completing incomplete or correcting incorrect data collected by Balad
7-3- In case you request deleting or erasing your data. Balad will process your request and will erase it how regulations allow and will inform you properly.
7-4- Declaring your disagreement about collecting, saving, processing and distributing personal information wherever applicable law requires your permission; in this case, Balad will consider your request in ways that law permits and inform you in proper ways. As mentioned before, not having access to some information, Balad may terminate rendering services wholly or partially.

8- Conditions for your requests

8-1- You may send your request to this email address mapofplanet@gmail.com
8-2- Your will not be charged for any requests,
8-3- Upon receiving your request, Balad may ask you to provide identity documents to gain confidence in your right to request.
8-4- Balad will reply to your request within a month at maximum unless it’s complicated or the plurality of requests requires a longer review. In this case Balad will inform you properly.